Today, defect tracking tools are being used to deal with more than just defects. They are also used to track new features, enhancements, test cases, design considerations, field problems, and more. Some of the newer tools have extended both the user experience and data collection technologies to embrace this wider role. Many legacy applications struggle to keep up.
With more than 50 commercial and open source defect tracking tools, selection is difficult. A stand alone configuration is best for some, while others provide a level of integration with related tools. Some must be closely aligned with a specific vendor products to adequately provide desired features. It's little wonder that many organizations still use ad-hoc tracking systems based on email and spread sheets.
SageRight defect tracking solutions combine our exclusive SageWay process with industry leading defect tracking tools. Interfaces that make it easy for users to manage defects and related data are an important baseline. However, the more important characteristic of our defect tracking solutions is the ability to extract and present the defect information in ways that complement and enhance a user's need for status, trend, and detail information. This results in solutions that make users more productive by providing them with information when they need it in the format they need it.
Key features of SageRight defect tracking solutions include:
- Track issues of any type.
- Configurable workflow.
- Customer unique information - custom fields.
- Process enforcement - configurable workflows.
- Data collection - validated automated collection.
- Data input - default values and required fields.
- Allow input automation, customization, and validation so that critical issue information is accurately captured.
- Provide reporting and analysis features to track progress and trends.
- Industry standard reporting and data mining technologies - not vendor specific scripting.
Contact a SageRight solution specialist to learn how a SageRight defect tracking solution can address your need to reliably deliver quality software on time, and on budget.
Defect Tracking Solutions
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